Zaandam; #Coronavirus; #247Canadians, #FederalGovernmentPrivacyBreach; #Error
Ottawa, Apr 14 (Canadian-Media): 247 Canadian passengers, who were aboard the Coronavirus-stricken Holland America Line ship, MS Zaandam with four deaths were faced with a problem of a privacy breach by the federal government, media reports said.
Cruise Ship. Image credit: Wikimedia commons
The breach by Global Affairs Canada happened on Apr 1, the day before the ship docked in Fort Lauderdale, Florida, on April 2 to let passengers disembark and return home.
Global Affairs Canada had been keeping Canadian passengers informed on their efforts to get them off the ship and back to Canada.
Global Affairs admitted it had mistakenly sent them an email on April 1 with an attachment containing personal information on each passenger — including their address, date of birth, email, phone number and passport number.
In the Global Affairs notice about the breach passengers that to limit the risk of identity theft, they should monitor their financial accounts and request periodic credit reports from a national credit bureau.
After Global Affairs realized the error, it apologized to passengers by follow-up email that same day asked them they could contact the department if they had questions.
Although each of the passengers received the personal of the 247 Canadians on the Zaandam, there was a concern among the Canadian passengers that the information might likely have been forwarded to other people.
In its most recent email Global Affairs stated to passengers that it has created a small unit within its COVID-19 response team to manage communications with Canadians abroad, in an effort to avoid another breach,